Jack Dempsey (Rocio octofasciata)
We ship via USPS Priority and Fedex Monday through Thursday. Priority Mail is $19.99 up to $94.99. Orders over $95.00 can be shipped for FREE via 1-3 day Priority Mail.
You can also select FedEX Priority Overnight for your order. FedEX is a Flat Rate based for your state. You can check the price to use FedEX from this chart. https://www.tampabaycichlids.com/pages/fedex-rate-chart
Heat packs are included if necessary, at no additional cost!
All fish will be professionally bagged with oxygen, an ammonia remover, and a mild sedative in a heavy duty, professional bag made specifically for shipping fish. We insulate with Styrofoam boxes and use heat packs when weather conditions require it. We do everything possible to ensure your fish arrive in good condition.
We do not ship outside the USA.
Sizing and difference between Adults and Juveniles.
When we list a size, it is the minimum size that is currently being offered. It can and in many cases will be a little bigger than what is listed. All measurements are from tip of snout to the tip of tail fin. Many of our fish look far different as juveniles than they do as adults. Also, in most cases males are much more colorful than females. We do our best to provide pictures of both an adult male in breeding color and a picture of juveniles. We are asked occasionally how we can sex fish at juvenile size. Sexing fish at juvenile sizes is easy if you have the experience and know what to look for. The real trick is to make sure you have 20-30 of the same fish in the tank. Then you can usually pick out several that are showing dominance in the tank. When in doubt, we do vent them with a high end, video magnifier.
As always, if we make a mistake and you have bought a listing for a guaranteed male and it turns out to be a female, then we will replace it at our cost no matter how long it has been.
We guarantee live arrival and good health on all fish we ship. We lose less than one percent of the fish we ship but problems do occasionally occur. If you have a problem, please photograph everything you think is relevant and notify us by e-mail immediately. It is our choice whether to replace or refund any live fish we have shipped to you. (In most cases, we replace any problem fish) We will fix any reasonable problem to everyone's satisfaction.
I have been breeding and dealing with aquarium fish on a wholesale level since 1990. I have worked for many the largest aquarium fish suppliers in the country doing everything from packing fish to general manager. I have personally hand collected fish in Central America for the aquarium fish hobby. I have owned my business for many years and raised a wide variety of fish in the last three decades. My current facility consists of two buildings and four greenhouses with 680 aquariums and over 200 vats. Total under cover is approximately14,500 square feet. Over the years I have handled millions of Aquarium fish, invertebrates, and amphibians and packed hundreds of thousands of bags. Aquarium fish are my life and my passion.
This is my Dream job; I would never want to do anything else. I hope when you open your box of fish you will be able to see my passion for the aquarium hobby.